Pronto connects guests, staff and venues through one simple service layer — faster service, live specials and real operational insight, all from a QR on the table.
A staff member at The Terrace has been notified.
Someone's on the way to Table 12.
Send another requestNone of these need complicated technology. They need a faster connection. Pronto creates a direct digital line between the guest and the venue — while keeping staff at the centre of the experience.
Guests scan the Pronto QR at their table or service area. No complicated process.
One tap to ask for what they need — or to see the specials that are on right now.
Requests appear instantly for the right staff, who accept and complete them through Pronto.
Every interaction becomes operational insight — response times, demand patterns and more.
Pronto adapts to how your venue already works. Turn on what fits; leave the rest.
Guests request assistance without waving down staff or waiting to be noticed. Managers configure exactly which actions appear.
Publish specials guests discover through Pronto — before and after they're seated.
A quick rating the moment service happens, so you know what's working while it still matters.
Response times, peak demand and request patterns — drawn from real interactions, not guesswork.
Switch on ordering from your published menu when you're ready — payment stays exactly as it is.
2-for-1 CocktailsHappy hour on all classic cocktails at the bar.Today · 16:00–18:00
Live Music TonightAcoustic set on the terrace.From 19:00Someone's on the way to Table 12.
Send another requestSomeone's on the way to Table 12.
Send another requestYour feedback helps the venue improve.
A single scan opens the venue's Pronto page — no app, no sign-up, no friction.
The exact actions a venue offers, one tap away — from calling a waiter to the bill.
Live offers surface what's on around them — turning a scan into discovery.
Guests see the moment their request is accepted — no more wondering if anyone noticed.
Capture how the service felt, right after it happened.
Pronto doesn't replace hospitality staff — it gives them a clearer picture of where they're needed. Requests arrive organised, visible and actionable, instead of relying on a guest catching someone's eye.
Pronto turns everyday service activity into useful operational visibility — without another complicated system to run.
Hospitality creates enormous amounts of operational information that usually disappears the moment the interaction ends. Pronto makes those interactions measurable.
Know exactly when guests request service the most.
Understand how quickly requests are being handled.
See where demand concentrates across the venue.
Learn what guests repeatedly need, and plan for it.
Capture satisfaction immediately after service.
Compare activity across days, periods or locations.
One platform, shaped to how each kind of place actually runs.
Give every table a direct line to the floor — from the first drink to the final bill — and turn service into insight.
High-volume service without the wave-down — service requests and live specials that never get lost in the crowd.
Quick service requests and specials — smooth for guests, simple for a small team.
Table service and requests on a busy night, with live specials to pull the crowd in.
Centralised visibility across locations — compare venues, run group campaigns and see performance in one place.
No bulky hardware on every table. No complicated guest onboarding. One elegant card creates the connection — the table, the venue and the service, all opened in a single tap.
Human hospitality
Technology shouldn't replace hospitality. It should make it easier to deliver.
Pronto isn't designed to remove people from hospitality. It removes the friction between a guest needing something and the venue knowing about it — so staff can focus on the part technology can't replace: great service.
You need a better connection between your guests and your operation.
Deploy without rebuilding your entire technology stack.
Choose the functions that make sense for your venue.
Use Pronto at one venue or across a group.
Understand how guests interact with your venue.
Built for tables, bars and real hospitality spaces.
Pronto came from a simple observation: some of the most frustrating moments in hospitality are also some of the easiest to solve. Waiting to be served. Trying to get attention. Waiting for the bill. Not knowing what's happening with a request.
We exist to create a simple digital connection between the people visiting a venue and the people running it. Our goal isn't to make hospitality less human — it's to give hospitality teams better tools to deliver it.
We believe the best technology disappears into the experience. Pronto should feel effortless for the guest, useful for the staff member and valuable for the operator.
Whether you run a restaurant, bar, café, club or hospitality group, tell us how your venue works and we'll show you what Pronto looks like inside it.