Service requests

Guests ask for what they need without waving anyone down. Your team sees it instantly, accepts it in a tap, and the guest knows someone is on the way.

See Pronto in action.

ProntoService as fast as a scan.
The TerraceTable 12
What do you need?
Tap a button below and we'll be right over.
Need waiterGet a waiter's attention
Need drinksRequest your drinks
Need billRequest your bill
Need assistanceAny other help you need
Have a specific request?Type it here…
ProntoService as fast as a scan.
The TerraceTable 12
What do you need?
Tap a button below and we'll be right over.
Need waiterGet a waiter's attention
Need drinksRequest your drinks
Need billRequest your bill
Need assistanceAny other help you need
Have a specific request?Type it here…
✕SelectionNeed waiter
Send request
Today at The Terrace
On now
2-for-1 CocktailsHappy hour on all classic cocktails at the bar.Today, 16:00 to 18:00
Request now
Live Music TonightAcoustic set on the terrace.From 19:00
Continue to requests
ProntoService as fast as a scan.
🎉
Your request has been accepted

Someone's on the way to Table 12.

Send another request
ProntoService as fast as a scan.
🎉
Your request has been accepted

Someone's on the way to Table 12.

Send another request
How was your experience?

Your feedback helps the venue improve.

Could be betterReally enjoyed it 👍

Arrive & connect

A single scan opens the venue's Pronto page. No app, no sign-up, no friction.

Request service

The exact actions a venue offers, one tap away, from calling a waiter to the bill.

Discover specials

Live offers surface what's on around them, turning a scan into discovery.

Stay in the loop

Guests see the moment their request is accepted. No more wondering if anyone noticed.

Rate the moment

Capture how the service felt, right after it happened.

Table identified
Venue identified
Service opened
SCAN FOR SERVICE
Table 12

It starts with a scan.

No bulky hardware on every table. No complicated guest onboarding. One elegant card creates the connection: the table, the venue and the service, all opened in a single tap.

For the floor

Better for guests. Simpler for staff.

Pronto doesn't replace hospitality staff. It gives them a clearer picture of where they're needed. Requests arrive organised, visible and actionable, instead of relying on a guest catching someone's eye.

Accept in one tapClear priorityNothing missed
Live requests The Terrace
T04
Request bill1 min ago
T12
Call waiterJust now
T08
Water2 min ago

Your guests are already asking.

Make sure your venue can hear them.